This Privacy Policy explains how AKLI Technologies ("AKLI", "we", "us") collects, uses, and protects your personal data when you use our platform. We comply with the GDPR, Qatar PDPL, and UAE data protection laws.

1. Data We Process

–Account & contact: name, email, password (hashed), workspace details.
–Operational: inventory, recipes, suppliers, costs, related files.
–Usage & device: pages viewed, actions, IP, browser, device.
–Support: messages and attachments.
–Payments: handled by our payment provider; we receive limited billing metadata.

2. How We Use Data

–Provide and improve the Service
–Secure accounts, prevent abuse
–Analyze usage to enhance features
–Communicate about changes and support
–Comply with legal obligations

3. Legal Bases (GDPR)

Contract, legitimate interests, consent (where required), and legal obligations.

4. Sharing

We share data with service providers acting on our behalf, for legal or safety reasons, or during business transfers. We do not sell your data.

5. AI Features

We do not use Customer Data to train public AI models. AI-generated outputs may be imperfect — review before acting on them.

6. International Transfers

Where we transfer data across borders we apply appropriate safeguards (e.g. Standard Contractual Clauses) as required by applicable law.

7. Data Retention

We delete or anonymize personal data within 90 days of account closure, subject to legal retention requirements and backup cycles.

8. Your Rights

–Access the personal data we hold about you
–Request correction of inaccurate data
–Request deletion of your data
–Request portability of your data
–Restrict or object to certain processing

9. Security

We apply industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), access controls, and audit logging. No method is 100% secure.

10. Children

AKLI is not intended for individuals under 16. We do not knowingly collect personal data from minors.

11. Cookies

We use essential cookies for authentication and optional analytics cookies. You can opt out of analytics cookies via the cookie consent banner.

12. Contact

For privacy-related enquiries, contact our privacy team at privacy@akli.io.

13. Changes

We will post updates here and adjust the effective date. Continued use of the Service after changes constitutes acceptance.

Questions? Email privacy@akli.io or visit our contact page.